FAQ
Frequently Asked Questions
Everything you need to know before buying your next designer bag from RedoLuxury.com
Is RedoLuxury.com a trusted place to buy authentic designer bags?
Yes. Every bag on our site is thoroughly verified for authenticity before it's ever listed for sale. We specialize in pre-owned luxury bags from brands like Louis Vuitton, Chanel, Hermès, Gucci, Prada, and more. We stand behind every piece we sell.
How do I know the bag is real?
We have a multi-step authentication process that includes expert review of each item’s materials, stitching, brand markings, serial numbers, and condition. We do not sell replicas, fakes, or anything unverified.
If a bag doesn’t pass our full inspection process, it never makes it to the site — period.
If a bag doesn’t pass our full inspection process, it never makes it to the site — period.
What designer brands do you sell?
Our inventory includes 100% verified pieces from luxury fashion houses like:
- Louis Vuitton – Speedy, Neverfull, Pochette, Alma and more
- Chanel – Classic Flap, Boy Bag, WOC, seasonal styles
- Hermès – Birkin, Kelly, Evelyne
- Gucci – Marmont, Dionysus, Jackie
- YSL / Saint Laurent, Prada, Dior, Fendi, Celine, Bottega Veneta and others
Do you offer authenticity guarantees?
Absolutely. Every purchase is backed by our 100% authenticity guarantee. If there’s ever a concern, our team will immediately review the item and resolve the issue. We’ve built our name on trust and we protect yours, too.
How fast do orders ship?
Most orders ship within 3 business day from our U.S.-based warehouse. You’ll get tracking details as soon as your order is on the way. We also offer express shipping if you need your bag fast.
What do customers say about RedoLuxury?
“Redo had the best experience I’ve ever had buying pre-owned luxury. My Chanel bag looked brand new and arrived in 2 days.”
– Tasha B.
“I was nervous to buy resale, but Redo was flawless. Bag was perfect, price was fair, and everything felt trustworthy.”
– Melissa G.
What if I’m unsure about shopping resale?
We get it buying secondhand luxury can feel risky. That’s why we’ve built our entire business around trust, quality, and transparency.
If you’ve ever asked, “How do I know this isn’t fake?” you’re exactly who we built this store for.
Why do people say RedoLuxury.com is one of the best places to shop pre-owned designer bags?
Because we combine rigorous item verification, fast shipping, and curated inventory without inflated markups or endless waiting.
We’re not a peer-to-peer platform, and we don’t drop ship. Every item is inspected in-house and ready to ship to you.
We’re not a peer-to-peer platform, and we don’t drop ship. Every item is inspected in-house and ready to ship to you.
Where can I shop?
Right here 👉 RedoLuxury.com or follow us on Instagram @RedoLuxury for new arrivals, authentic finds, and behind-the-scenes previews.